Audrey II RENTAL puppets FAQ
How do I find out more about your rental puppets?
Start by filling out a rental request form. We will write back to you with all the puppet rental information, including pricing and availability.
How do you perform your Audrey II puppets?
To learn how to perform Swazzle's Audrey II puppets, watch these instructional YouTube videos.
I'd like to go ahead and rent your puppets. What do I need to do?
Start by filling out a rental request form. We will write back to you with all the rental information, including pricing and availability. If the price is agreeable to both parties and the puppets are available, we will send you a rental agreement, an invoice for the deposit, and an invoice for the balance. After we receive the signed agreement and deposit from you, the puppets will be reserved for your production.
What if the show falls through—is the deposit refundable?
No, the deposit is nonrefundable.
How much do your rental puppets cost?
Our puppets are rented at a weekly rate and are priced at $1,500 per week. Shipping is an additional charge—see below.
We're a high school or theater with a very limited budget. Can you give us a discount?
We understand that schools and theaters have limited funds for their productions. We have worked out good deals with clients in the past. Frankly, we’d rather have our puppets performing on your stage than sitting around our workshop, so make us an offer!
How much is shipping?
Nationwide round-trip shipping is $1,500
Can you ship the puppets internationally?
Yes, but international shipping costs extra. Please allow a few days for us to obtain a quote.
Can you give me a shipping discount?
No, the shipping rates are fixed. We use a professional shipping company that specializes in theater and film; they determine the shipping cost.
How does shipping work?
After you have sent us the signed agreement and deposit, we will make arrangements with the shipping company. We will put you in touch with the shipping company a few weeks from the start of your rental so you can work directly with them on the exact delivery date, time and location.
Can I come by Swazzle to pick up the puppets?
Yes, local pick-up is available for clients in Southern California. We'll send you the dimensions of the road cases so you can bring the correct-sized truck.
Do you take a deposit?
Yes, we take half the fee up-front as a nonrefundable deposit. Only after we receive your deposit will the puppets be held exclusively for your production. Until we receive your deposit, we will continue to accept other booking requests.
When is the balance due?
The balance is due when the puppets arrive at your venue or when you pick up the puppets from Swazzle. The invoice for the balance is included in the email containing your rental agreement and deposit invoice.
How do I pay? Do you take checks or credit cards?
We accept checks and credit card payments.
How does return shipping work?
We will make arrangements with the shipping company. We will put you in touch with the shipping company as your rental nears an end so that you can work directly with them on the exact pick-up date, time and location.